UHC Survey Year 2
Enumerator guide · CSEntry
Back to help

For field enumerators · F1 · F3 · F4

CSEntry on your tablet — a step-by-step guide

A plain-language walkthrough of using the CSEntry app to collect the DOH UHC Year 2 survey on an Android tablet. No technical background needed — follow the steps in order.

Before you start

  • An Android tablet issued by the field team (charged, with mobile data or Wi-Fi).
  • The CSEntry app installed (Step 1).
  • Your sync username and password — given by your supervisor; keep it private.
  • The CSWeb sync server address (for CSEntry): https://csweb.asiansocial.org/csweb/api.

1. Installing CSEntry (one time)

  1. Open the Google Play Store.
  2. Search “CSEntry” (by the U.S. Census Bureau).
  3. Tap Install, wait for it to finish, then Open.
CSEntry first-launch Terms of Service screen with an Accept button
On first launch, CSEntry shows the Terms of Service — tap Accept, then Allow the location, camera, and storage permissions when prompted.
The CSEntry home screen before any survey is added, reading 'There are no applications on your device'
The CSEntry home before any survey is added. You’ll add yours in Steps 2–3.
If your tablet was pre-configured by the field team, CSEntry may already be installed — skip to Step 2.

2. Connecting your tablet to the survey server (one time)

This tells CSEntry where to download the survey from.

  1. In CSEntry, tap ⋮ → Add Application → CSWeb server.
  2. Server address: https://csweb.asiansocial.org/csweb/api (it is usually already filled in). Tap Connect.
  3. Sign in with your username and password when asked. The list of available surveys appears.

3. Downloading the survey

  1. In the list of available surveys, find the one you’re assigned to — FacilityHeadSurvey (F1), PatientSurvey (F3), or HouseholdSurvey (F4).
  2. Tap Install (or Update if it shows “New version available”). CSEntry downloads the questionnaire.
  3. When it finishes, the survey appears on your CSEntry home screen.
Keeping the survey current: when a new build is released, go back to ⋮ → Add Application → CSWeb server → Connect and tap Update. If an update ever looks stale (old screens, see Step 6), the reliable fix is to remove the survey and add it again from the server — that always pulls the latest. The “⋮ → Update Installed Applications” shortcut can miss new versions.

4. Choosing your language

The survey runs in English plus the local dialects that have been translated (Cebuano, Bisaya, Waray, Bicolano — and Hiligaynon for F1). You can switch any time during an interview.

  1. Open the survey → menu → Language.
  2. Pick the language you’ll use with this respondent.
If a question hasn’t been translated yet, it shows in English — that’s expected; just read it as-is.

5. Starting a new interview (a “case”)

  1. On the survey home, tap Add / New case.
  2. Fill the ID block in order — these identify the facility and the interview: Region → Province/HUC → City/Municipality → Facility No. → Case sequence. Each choice narrows the next (pick a region and only its provinces appear — the PSGC cascade). Together they form the 12-digit case key.
Use the case keys your supervisor assigns. A key whose area code doesn’t match a real place is rejected at the start of the case — so don’t invent or guess one.

6. Answering questions & how the app moves

  • One question per screen. Tap your answer (or type a number), then Next (→) to continue.
  • Back (←) returns to the previous question if you need to fix an answer.
  • Skip logic is automatic: the app only shows questions that apply. If a question is skipped, that’s correct — don’t worry that you “missed” it.
  • Single-choice = pick one. Multi-choice = tap all that apply, then Next.
  • “None of the above” / “I don’t know” behave specially on some questions (they clear other choices).

7. Special screens you’ll meet

  • Consent: if the respondent declines, choose the refuse option — the app ends the interview cleanly.
  • GPS: at the facility, the app captures location automatically — allow it a moment to get a fix.
  • Photo (F1): take the verification photo when prompted.
  • Roster (F4 Household): add one row per household member; you can edit or remove members.
  • Expenditure grid (F4): enter the peso amounts in each box.

8. When the app warns you

  • Soft warning (yellow): the value looks unusual — check it; you can continue if it’s correct.
  • Hard stop (red): the value isn’t allowed (e.g., age out of range) — you must fix it to continue.

9. Pausing & resuming

  • CSEntry auto-saves as you go. To stop mid-interview, just go Back to the case list — your answers are kept.
  • To resume: open the survey, tap the partial case, and continue where you left off.

10. Finishing an interview

  1. Answer the last question → the app asks to save the case.
  2. Confirm the disposition (completed / refused / etc.) if prompted.
  3. The case is now marked done on your case list.

11. Sending your work to the server (sync up) — do this daily

  1. Connect to Wi-Fi or mobile data.
  2. From your survey’s case list, tap Synchronize (the circular-arrows icon). Sign in with your own account if prompted.
  3. Wait for the “Successfully synced” confirmation. Only new or changed cases are sent, so it’s quick — your completed cases are now safely on the server.
Why daily: syncing backs up your work and lets supervisors see progress. If your tablet is lost or breaks, anything you’ve synced is safe.

12. If something goes wrong

ProblemWhat to do
Sync fails / “cannot reach server” Check internet; confirm the server address https://csweb.asiansocial.org/csweb/api (including https:// and /csweb/api); try again. Your data is safe locally meanwhile.
Old screens (one question per screen) You’re on an older build — update the survey, or remove it and add it again from the server (Step 3).
Forgot password Contact your supervisor — don’t share or guess.
GPS won’t get a fix Step outside / near a window; wait 30–60 seconds; allow location permission.
App froze Close and reopen CSEntry — auto-saved answers are kept.
Wrong language Menu → Language → switch.

Do’s and don’ts

Do

  • Sync up at the end of every day.
  • Keep your login private.
  • Trust the skip logic.

Don’t

  • Don’t share the tablet login.
  • Don’t force answers past a red hard-stop.
  • Don’t delete a case unless your supervisor says so.